The Cross, Llangennith Holiday Home on Gower
The Cross Holiday Home

Llangennith, Gower, Swansea

SA3 1HU

Privacy Policy

This is the main Privacy Policy for Broughton Farm Caravans Ltd. We collect information about our existing caravan holiday home owners, potential caravan holiday home owners, touring caravan owners and enquiries made via our web site.

 

Our Principles

We do our best to protect and respect your privacy. You should only receive marketing messages from us if you have agreed to do so. We use a combination of offline and online activity. Our marketing channels include:

Email

Postal communication

Telephone calls

Social media – Facebook

We may use the above marketing channels to contact you with information about your holiday home, services provided by the holiday park including charges, holiday homes available for sale or information about the holiday park.

 

What information do we collect?

We will collect your name and contact details (telephone number, email address) if you are making an enquiry. If you purchase a caravan holiday home, we will also request your address and if you sell us your caravan holiday home we may request your bank account details.  We will keep your information whilst we provide services to you. If you sell your caravan or remove it from the park we will keep the contact data that we hold for you for 6 years to deal with any queries, complaints or legal claims you may have.

 

Contacting caravan holiday home and touring caravan owners

If you are a caravan holiday home owner or touring caravan owner on Seacote Caravan Park, to service your account we will periodically contact you with charges and reminders by post or email and occasionally by telephone.

 

Marketing Communications

We may send marketing communications via post or email that we think may be of interest to you. You may inform us at any time that you do not wish to receive these messages.

 

Who do we share your data with?

Your data is important to us and we will not share your data with any other organisation except with your permission and when it is needed in relation to services we supply such as caravan warranty, caravan repairs or caravan insurance.

 

Data controller

Our data controller is the organisation responsible for protecting your information and in our case is Broughton Farm Caravans Ltd, Llangennith, Gower, Swansea, SA3 1JP

 

If you would like to have access to, or a copy of the personal information we hold about you or have any questions about how we use your data, or wish to have data corrected, or have a complaint, please contact the Data Protection Manager at the address above or email us.

 

Complaints will be dealt with by the Data Protection Manager and will be replied to within 30 days. If you are not satisfied with how the complaint is handled, you may be able to refer your complaint to your local data protection regulator. In the UK this is the Information Commissioner’s Office.

 

Changes to privacy Policy

We will post any changes to our privacy policy here.